At Candle Allure, every item is handmade. We take pride in the unique style and appearance of our products, from CocoPALM Candles, to Scented Reed Diffusers our products are decorated in order to fit in with your existing home decor. While we work hard to precisely duplicate every design, slight variations may occur. We feel this simply adds to the uniqueness of our products.
All products are shipped via United States Postal Service (USPS) at the Priority Shipping rate. Estimated transit time is 2 -3 business days from the date of shipment. Upon shipment of your order, you can expect an email with your USPS tracking number.
We aim to ship all orders within 3 business days. In the event that your order will require additional processing time, you will receive an email with the estimated shipping date.
International shipping may not be available on all orders. If you are an International Customer, please contact us to discuss shipping options.
Because items are handmade, once and order has been placed, refunds cannot be issued and returns cannot be accepted. If you are unsatisfied with your purchase, please contact us within 24 hours of receipt of your order. Please know, our goal is for every customer to be completely satisfied and we will gladly discuss other options to ensure that this happens.
We respect and value your privacy. We guarantee that we will not use any personal information for purposes other than to process and complete your order. You can rest assured knowing that we do not share your private information with anyone. Please note that if you have subscribed to the Candle Allure blog, you will receive periodic emails from us sharing product information and special offers.